There comes a time within every organization that some
checks and balances need to be checked and balanced and the process of
reviewing the overall operations has to happen.
This isn’t an article about making strategic changes without
anyone knowing about it. It is not a guide to getting things over on the Chief.
It is merely a stroll thru what I think is important in the process.
6 Integral Organizational Values:
1)
Integrity
2)
Value of Employees
3)
Quality Service
4)
Forward Thinking
5)
Open Administration
6)
Community Centered
In our class on organization
modeling we discuss at length how each value applies to the individuals in the
crew, the officers and the organization as a whole.
Briefly, it is about people. It is
always about people.
The crews don’t get away with it that easy. We outline the
important things that they have to bring to the table also.
8 Desired Crew Qualities:
1)
Integrity
2)
Teachability
3)
Growth
4)
Productivity
5)
Self-Motivated
6)
Honesty
7)
Transparency
8)
Authenticity
Sounds like the crews get more of the responsibility doesn’t
it?
It’s true. They do.
It’s up to them to make the organization function.
Without
people its just stuff.
Yes, we realize that is a very intimidating prospect.
You have to first start this process with evaluating your
mission statement.
If you don’t have one in place you have found your first
issue to address.
Everyone! Your leaders, your followers, and everyone in
between must buy in to this mission. Post it everywhere!
When you have new rookies make sure that they get a copy of
it. I recommend on the first day that they report to actually give them a patch
in a case with a mission statement attached to it. Make it clear that this is
the expectation.
One of the most important things that we have learned from
the people that we have worked with is that they want to know what is expected
of them. This can be difficult in smaller organizations when people hold
multiple roles within an organization but it still will need to be clearly
defined what their purpose is.
Make sure that everyone is working on the same page. If
someone needs to be temporarily reassigned make sure that they are aware of the
mission for the assignment.
Finally, we wanted to point out some of the instant killers
in organizations. These are the things that will send your people heading to
the next job fair.
The following items are things that really do absolutely
nothing for your department. We believe that they lead to toxic environments
and are things that need to be addressed quickly and efficiently. Usually with
a big hammer.
1)
Poor leadership
2)
Under Appreciated Staff
3)
Requiring blind trust
4)
Gossip
5)
Negative Environment
6)
Failed Communication
This article is just scratching the surface of what to look
into with organizational wellness. It is truly a difficult task to undertake
and inevitably not everyone will be pleased with the outcome. We are a
constantly changing community service field with more restrictions and
requirement to participate with unrealistic expectations. No one ever joined
the book club in town expecting that they were going to drag hose and climb
ladders. We are a different breed and this is why we need to stay on top of
issues as they arise.
If you want help evaluating your organization reach out to
us and we will help.
Be safe out there. We need you back.
Be Ready. Be Willing. Be Present.
-NexGen
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